Billing Terms & Conditions
At GameLab, we are committed to providing a secure, reliable, and hassle-free shopping experience. This policy outlines the accepted payment methods, billing process, and important terms for purchases made on www.shopgamelab.com.
Accepted Payment Methods
We currently accept the following secure payment options:
- Credit & Debit Cards – Visa, MasterCard
All payments are processed through encrypted, PCI-compliant gateways to protect your information.
Currency
- All prices on our website are displayed and processed in British Pounds (GBP).
- If you are purchasing from outside the UK, your bank or card provider may apply currency conversion fees or international transaction charges.
- GameLab is not responsible for these additional fees.
Payment Terms
- Full payment is required at the time of purchase.
- Orders are only processed and shipped once payment has been successfully completed and verified.
- If a payment fails, is flagged by our system, or appears suspicious, we may place your order on hold or cancel it until the issue is resolved.
Order Confirmation
After completing checkout, you will receive an order confirmation email which includes:
- A summary of your order
- Payment receipt
- Tracking details (once your order has shipped)
If you do not receive this email, please check your Spam/Junk folder, or contact us at contact@gamelabconsoles.com.
Sales Tax & VAT
- Taxes are calculated at checkout based on your shipping address and applicable regulations.
- For international customers, import duties and VAT may apply at the destination. These charges are the responsibility of the buyer.
Payment Security
- GameLab uses industry-standard encryption and fraud prevention tools to protect your details.
- We never store your card details on our servers.
- All transactions are handled through trusted and secure payment providers.
Need Help?
If you have any billing questions or issues during checkout, please reach out to our support team:
Email: contact@gamelabconsoles.com
Support Hours: Monday – Friday | 9:00 AM – 5:00 PM GMT
